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  1. Do not make a payment on nyc.gov.

    Doing so may delay your release and cause you to pay twice.
  2. Take a picture of your insurance and registration.

  3. Call our Help Center at 877-207-2134.

    In order to pay, we may need to verify that you have valid registration and insurance on your vehicle.
    Using your phone, be prepared to send an email to forms@bootreleaseline.com with:
    • Your Violation Number or License Plate in the subject line.
    • Pictures of your insurance and registration attached.